Contact

Contact Us

You can email [email protected]. Briefly explain what your question is about and, where relevant, include the email address linked to your account.

For payment-related issues, it helps to include the date, amount and payment method. Never send passwords, one-time codes, CVV details or full card information.

Live Chat

For quicker help, you can open the live chat directly from the casino’s main menu. The chat icon is located in the bottom-right corner of the screen and opens a separate window where you can speak with support.

Live chat is available 24/7 and is useful for questions about login, bonuses, games or an existing case. If something needs a closer review, support may ask for additional information before continuing.

Complaints and Feedback

If you want a case to be reviewed in more detail, email [email protected] and use Complaint in the subject line. Explain what happened and include any relevant details from previous contact if available.

We also welcome feedback about the service, including anything that was unclear or did not work as expected.

Verification

In some cases, your identity or payment method may need to be confirmed, for example before a withdrawal. If documents are required, you will be told what is needed and how to submit them.

Our Office

Our UK correspondence address is 1 Canada Square, Canary Wharf, London E14 5AB, United Kingdom. Most support is handled digitally through email or live chat, while this address serves as our local correspondence point.